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Partner Program
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Contact
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Partner Program
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What is the distribution strategy for BizGuardian?
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In order to expand our presence globally we are now in the process of recruiting a network of channel partners located
throughout North America, Europe and the Pacific Rim, supporting specific markets and end-user customers
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Why did FSS introduce the Partner Program?
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FSS recognizes that our continued success and growth depends on our ability to develop quality relationships with specialized
business partners around the world who can provide the complete and well-integrated solutions that customers often require
on a localized level. The product often represents a small part of the solution. We will concentrate on delivering world-class
software while you concentrate on providing value-add to your customers.
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What is FSS’s partner strategy?
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We aim to develop close business alliances with a select group of quality partners. We are interested in partnering
with individuals and organisations around the world including:
- Web Partners – to promote BizGuardian alongside complementary products and services.
- Authorised Partners: Consultants, VAR’s and Systems Integrators provide BizGuardian as part of an SME solution.
- OEM/Hardware partners:
- Create an integrated Internet security appliance for your SME customers
- Managed service providers/ XSP create value-added security service revenues.
- ISV - Software Publisher – Offer your customers a secure solution by distributing BizGuardian VPN Firewall
alongside your own distributed vertical market application.
Please contact your nearest Sales Office to discuss your requirements.
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What is the difference between a Web Partner and an Authorised Partner?
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Web Partners simply promote BizGuardian on their web site in return for a commission on all orders received. The Program
is free to join and risk-free.
Authorised Partners actively promote BizGuardian solutions and have a technical appreciation of the product. They earn
higher margins based on volume, and benefit from closer sales and marketing support.
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How do you prevent channel conflict?
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Orders are entered by each partner utilising a unique ID code. If an order originates from your web site then the customer
will need to input your ID in order to benefit from a Partner only discount. For larger or longer-term opportunities FSS
has addressed the possibility of channel conflict by creating a lead registration program. A partner protects a potential
sale by registering the opportunity via the Partner section of the web site outlining the customer name, location and
order information. We will not contact your customer directly without your approval.
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What types of technical support and resources are available to me as a Partner?
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BizGuardian is a simple product to install and maintain. We are confident that you will be able to deal with the majority
of customer issues utilising the faq section of the web site and online documentation. However, should you require assistance
you may use the "Contact Support" link within the BizGuardian Administrator Help Page. This provides a fast
link to our support group and the option to include configuration files that enable our staff to quickly diagnose any
configuration problems you may have. You also have unlimited access to support email. We strive to respond to your technical
questions within 1 business day. In exceptional circumstances where this is insufficient to resolve the problem, then
the call will be escalated up to direct telephone contact or customer visit as determined necessary by technical support
personnel. Technical support is provided in English.
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On-Line Assistance:
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Remote configuration and troubleshooting assistance is available for critical customer support
situations.
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What technical skills do I need?
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BizGuardian removes the complexity from installing a superior Firewall and VPN solution. You will need to have good understanding
of what these solutions can do for your customers and how they fit within the general networking environment overall.
You will not need to have knowledge of any particular operating system, its command line interface or underlying components
such as Unix, iptables, or ipchains. If you do not know what these things are, do not worry as with BizGuardian you do
not need to know!
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What’s in it for me?
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- Incremental revenues from the provision of associated hardware. Consultancy, configuration, maintenance and other
services.
- Lower the costs to your customer without sacrificing security.
- Make margin on every sale.
Yes, you will make margin on your sale but that is not really the point of partnership with us. The real beauty of BizGuardian
is that it is so simple to install and maintain, leaving you free to concentrate on your own core competencies. BizGuardian's
proven security architecture, combined with a complete lack of complexity, ensures that you can move on to other more
profitable activities - whether that is another aspect of the network or ongoing additional security services for your
customer!
Other advantages for you include:
- No stock or inventory issues.
- Immediate download, immediate licenses for your customers. VPN in 10 minutes.
- Deal directly with the manufacturer.
- Simple remote configuration and administration via graphical interface.
- Intuitive wizard for rule changes. No need for expensive security consultants.
- Faster deployment of security solutions improved profitability.
- Lower support overhead improved profitability
- Less time on-site – improved profitability
- Rock solid security that is simple and quick to install and administer, integrates into existing networks and addresses
your customers Firewall and VPN security needs.
- You will be listed as a partner on our web site.
- Joint press announcements.
- Partner Tools - Partner logos and other materials that link your business to us.
- You will have private access to sales materials in the Partner section of our web site including product information,
sales presentations, competitive information and more. The Resource Centre is available only to Authorised Partners.
- We will work with you on joint sales and marketing initiatives.
- You can publicize your own BizGuardian success stories through our web site.
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How do I demo BizGuardian to a customer?
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Easy you have two options. Firstly you can create your own appliance by simply installing the BizGuardian Demo onto a
PC. Install this for your customer on-site.
Alternatively, if your customer has sufficient technical savvy then they can create the appliance themselves.
If you want to ensure that any resulting order recognises your efforts then simply register the opportunity with us
via the partner section of the web site. We will need the customer information and the MAC address of the PC. This information
will be treated in the strictest confidence.
We will not contact your customer without your permission.
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You have an e-commerce facility. How will this affect my margin?
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It won’t! As an Authorised Partner we will track and cross-reference all orders received from you and pay commissions
accordingly. Payment will be made to the Partner at the end of the month following the month in which payment is received.
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How do I get paid?
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All commissions are paid automatically at the end of the month following receipt of order. This can be done by direct
bank transfer, or PayPal. The recipient bears any transaction costs, which will be simply deducted from the overall payment.
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What will it cost me any money?
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We are not interested in making money from you. We want a partnership.
For Authorised BizGuardian Partner status we require a initial purchase of a 10-user BizGuardian Firewall VPN license,
currently just $375USD list. We will supply you with an additional 10 User VPN Firewall License Free Of Charge.
(Not for Resale). This can be used for product familiarisation and training purposes, or can be put to use in your own
Virtual Private Network.
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How Do I Become A Partner?
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We would like to know a little more about your company, your market and your interest in becoming a partner. We would
therefore be grateful if you would fill out the application form. One of our channel representatives
will then be in contact very soon with a view to getting you signed up and authorized as quickly as possible.
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