BizGuardian
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Server and Client Setup Guide
PPTP Server Setup Client VPN Setup Troubleshooting

PPTP Server How To Setup

This document explains how to quickly enable the built in PPTP Server and setup a connection from a Windows PC


Step 1.

Enable the PPTP Service using the BizGuardian web Admin.

Step 2.

Add an Account for each person that requires remote access.

Step 3.

Optionally, if do not have an existing WINS server on your network, then enable the Built in WINS Server on the Setup->Internal Network->DNS/Wins Tab.

(If you already have a WINS server, then enter the address in the box.)

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Creating a Windows VPN connection definition

 

Step 1.

For Windows 2000/95/98/ME choose the Network and Dial-up Connections icon from the Control Panel. (For Windows 95/98/ME choose the VPN adapter as the modem type)

For Windows XP, this wizard is located under the Control Panel, then click Internet Connections and choose the task that says "Create a connection to the network at your workplace"

 

Step 2.

Start the Wizard.

Step 3.

Choose VPN connection type

Step 4.

Do not dial the connection first.

Step 5.

Enter the name or ip address of the Firewall. This is the public (external) address or name.

Step 6.

Make available for all users of your computer.

Step 7.

Usually you do not want to re share this VPN connections to others on your local network.

Step 8.

Save a Name for the connection.

Step 9.

Before connecting using the username and password that you setup on the PPTP server (above) - Press the Properties button and change the default gateway setting.

This prevents Windows from trying to send all internet requests thru the PPTP server rather than just those intended for the remote VPN network.

Step 10.

Click on the Networking Tab.

Step 11.

Select Internet Protocol and press Properties.

Step 12.

Click Advanced button and then on the General Tab clear the checkbox as shown.

Then press OK on all the property boxes and proceed to connect to your server.

 

 

That's it you should now have an Icon in your Task Tray indicating your connection is active.

To disconnect you can double click the icon in your task tray and click disconnect.

 

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Troubleshooting PPTP VPN connections

Client unable to connect to server.
  • If the client is connection from behind another firewall make sure that firewall has PPTP pass thru capabilities otherwise it will prevent the connection from being established.
  • If the client is behind another BizGuardian firewall make sure you enable the PPTP Passthru under the Wizards pasge.
  • Make sure you can connect to the server on port 1723. To test this, open up a Command window on Windows. (Start->Accessories->Command Prompt).
    • At the command prompt type:
    • C:\> telnet ipaddress 1723

      where ipaddress is the address of the PPTP Server (BizGuardian public ip address).

      If the connection is sucessful the Command window will blank and nothing will be printed. Hit Enter a few times and the connection will end.

      If the connection was unsuccessful you will receive an error message similar to "Could not open a connection to host on port 1723 : Connect failed". This means the PPTP Service is not enabled or responding, the IP address you are using is incorrect, or a firewall or some other device is blocking access to that port between your client and the PPTP server.

  • Inspect the BizGuardian Services log file for any sign of the connection or unexpected errors

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